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Re: Can't get into account over quota

Can't get into account over quota

Latner
New member | Level 2
Go to solution

I can't get into my account to remove old folders, DB wants to force me to upgrade.

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @Latner, thanks for messaging the Community.

 

You should still be able to access your account on the site, even when it's overquota.

 

If you're not able to do so, could you attach a screenshot showing what you're seeing?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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View solution in original post

3 Replies 3

Jay
Dropbox Staff
Go to solution

Hi @Latner, thanks for messaging the Community.

 

You should still be able to access your account on the site, even when it's overquota.

 

If you're not able to do so, could you attach a screenshot showing what you're seeing?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Latner
New member | Level 2
Go to solution

I figured it out thanks!

 

Jay
Dropbox Staff
Go to solution

Glad to hear you were able to resolve this matter. If you have any further queries in the future, feel free to message back.

 

Enjoy the rest of your week!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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