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Can't get into account over quota

Can't get into account over quota

Latner
New member | Level 2

I can't get into my account to remove old folders, DB wants to force me to upgrade.

3 Replies 3

Re: Can't get into account over quota

Jay
Dropboxer

Hi @Latner, thanks for messaging the Community.

 

You should still be able to access your account on the site, even when it's overquota.

 

If you're not able to do so, could you attach a screenshot showing what you're seeing?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can't get into account over quota

Latner
New member | Level 2

I figured it out thanks!

 

Re: Can't get into account over quota

Jay
Dropboxer

Glad to hear you were able to resolve this matter. If you have any further queries in the future, feel free to message back.

 

Enjoy the rest of your week!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

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    Jay Dropboxer
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    Latner New member | Level 2
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