cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Share your feedback on the Document Scanning Experience in the Dropbox App right here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Can't log in or log off

Can't log in or log off

mkeilhofer
New member | Level 2
Go to solution

I"ve got 2 accounts (one free and one paid). I'm logged into the free one on Chrome. Every time I click the logoff link, it goes to dropobbox.com/logout which says it's an error, the page isn't there. In Firefox, I'm trying to log into my other (paid) account. After entering my email and password I see another error that says "Not implemented".

 

Is there anything that works on Dropbox

1 Accepted Solution

Accepted Solutions

Nancy
Dropbox Staff
Go to solution

I’m sorry to hear about your experience, @mkeilhofer

 

Can you provide two screenshots of the errors you see on each one of your browsers, so that I can have a look for you? 

 

Before uploading them here, please make sure to remove any personal info that may be showing. 

 

Let me know when you have more updates!


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

View solution in original post

3 Replies 3

Nancy
Dropbox Staff
Go to solution

I’m sorry to hear about your experience, @mkeilhofer

 

Can you provide two screenshots of the errors you see on each one of your browsers, so that I can have a look for you? 

 

Before uploading them here, please make sure to remove any personal info that may be showing. 

 

Let me know when you have more updates!


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

mkeilhofer
New member | Level 2
Go to solution

Thanks for reaching out.

I'm not sure what was going on, but about the time you wrote this, it all started working. I had tried multiple browsers for over 15 minutes and nothing worked. Not it all does on all browsers.

Nancy
Dropbox Staff
Go to solution

Glad to hear everything’s back to normal now! 

 

If you need something else, I’ll be around the Community.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?