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Change E-Mail without having access to E-Mail account?

Change E-Mail without having access to E-Mail account?

emrekmek
New member | Level 2

Hi,

 

my issue is that the E-Mail account my other Dropbox account is linked to has been deactivated and there is no way of recovering that mail, but I am still logged in on my Phone.

Is it possible to change the E-Mail to that account with these circumstances?

 

Thanks in advance.

1 Reply 1

Rich
Super User II

@emrekmek wrote:

the E-Mail account my other Dropbox account is linked to has been deactivated ... Is it possible to change the E-Mail to that account with these circumstances?


Do you still know the password for the account? If so, and it's not prompting you for a security code, you can sign in on the Dropbox website and change the email address. If you don't remember the password or you're receiving a prompt for a security code, you won't be able to sign in and you won't be able to update the account without access to the email address.

 

 

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