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Changed email and forgot password, so now I can't change my email (because I forgot my password!)

Changed email and forgot password, so now I can't change my email (because I forgot my password!)

Corman
New member | Level 2

I changed my email address a while ago (changed ISP but moved to a gmail account instead to avoid this sort of thing in the future!).  I hadn't thought to change the dropbox account info.

 

Now dropbox is giving me a notification that it can't contact me at my old email address.

 

What I want to do is update my email, but to do that I need my password which I don't have with me.  I can't go the 'forgot password' route to pick a new password since it would go through my old email address which is inactive... a circular problem!

 

I'm logged in I'm just trying to see if there is a way to make the email change while logged in.

 

Thanks in advance.

Corey

1 Reply 1

Re: changed email and forgot password, so now I can't change my email (because I forgot my password!

Mark
Super User II

If its not letting you do so then, no, I'm afraid there isnt - you need to set up a new account.

 

BUT make sure you download everything urgently because should you get logged out or an expired password you will NOT be able to get back in at all. 


 


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    Mark Super User II
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