Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Why when I uninstall dropbox it is still there?? It comes out of my programs and the App disappears when I press uninstall, but
when I type in dropbox my folders and everything still comes up. I want it all to be gone so I can start a brand new one. I had some
sharing problems with the old one. Please help, I am so frustrated with something that should be so simple.
It doesnt delete your Dropbox files that are inside of Dropbox i.e. the files and things you have been syncing. That you need to do yourself.
-
-
-
- ![]()
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
It doesnt delete your Dropbox files that are inside of Dropbox i.e. the files and things you have been syncing. That you need to do yourself.
-
-
-
- ![]()
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Although I was able to remove what appears to be all folders on C: drive containing word "Dropbox", every time I start the computer it complains dropbox is missing. I want to completely remove any traces of it!
Your comment regarding removing dropbox files is useless. They were removed from my computer. I need to get rid of the entire dropbox program as if it never existed in the computer.
"Dropbox Folder Missing" box appears when computer starts.
"Your Dropbox folder has been moved or deleted from its original location." ... DUH! I know that. I deleted every file and subdirectory which appeared to contain Dropbox. I don't want it back.
What is required to delete it totally from the computer?
@Proxima wrote:
What is required to delete it totally from the computer?
Did you actually uninstall it first, before you started deleting things?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!