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Dropbox asked me to change my password but the link wasn't sent

Dropbox asked me to change my password but the link wasn't sent

jabbaar
New member | Level 2

Dropbox ask me to change my password and I attempted to but the link wasn't sent. Now I can't get into my account to access my files and its EXTREMELY FRUSTATING. 

1 Reply 1

Hannah
Dropbox Staff

Hey @jabbaar, sorry to hear about this.

 

I understand you received the password reset email, but it didn't contain the reset link?

 

If so, could you try resetting your Dropbox password by following these steps

If you'd like to reset your Dropbox Sign password instead, you can use these steps.

 

Let me know how it goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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