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Email Verification and Secuity codes

Email Verification and Secuity codes

RussMas
Explorer | Level 3

Yesterday i was security codes when i try to link a device. But today nothing. I clicked verify email but a nit receiving the verification email

3 Replies 3

Jay
Dropbox Staff

Hi @RussMas, thanks for bringing this to our attention.

 

Could you try adding no-reply@dropbox.com to your contacts list and try again, and check the spam folder as well, just in case?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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RussMas
Explorer | Level 3

Nothing changed ..Nothing.. I can receive emails from this forum

Jay
Dropbox Staff

Are you referring to two-step verification on your account? Are you not receiving the SMS message, or using an authenticator app?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    RussMas Explorer | Level 3
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