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Email deleted that Dropbox is assigned to

Email deleted that Dropbox is assigned to

Skytower
Explorer | Level 3

The email that I used to create my Dropbox account is deleted. Is there a way to get into my account?

5 Replies 5

Rich
Super User II

@Skytower wrote:
The email that I used to create my Dropbox account is deleted. Is there a way to get into my account?

Do you remember the password and is it still valid? If so, you can still sign in. If you don't remember the password, it's expired or you need to receive a verification code to sign in, then you won't be able to sign in without access to the email address associated with the Dropbox account.

 

 

Talk to your mail provider and see if they can recreate the email address, even if it's just temporary so you can receive the reset information.

Skytower
Explorer | Level 3
When I try to log in. It sends a validation code to the email that is no longer valid

Megan
Dropbox Staff

Hi @Skytower, how are you today?

 

I am afraid that without access to the email address, it'd be tough to get into the account itself. Do you have any old, connected devices that would help you access and save the files in the account?

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Skytower
Explorer | Level 3
I have nothing that has my old account on.

Mark
Super User II

@Skytower without a device or access to the email it isnt possible to regain access to an account 😞 


 


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  • User avatar
    Mark Super User II
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    Skytower Explorer | Level 3
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    Megan Dropbox Staff
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    Rich Super User II
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