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I have been getting these random emails from Dropbox over the last week. I have been using Dropbox for a very long time (10+ yrs) and as far as I know everything is set up correctly. Are these just system glitches?
If you've confirmed that the email is coming from an official Dropbox domain, then it could have been sent in error in which case you'd be safe to ignore it.
Otherwise, you can forward the whole email to abuse@dropbox.com
I hope this helps @WEW
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there @Kooskoos, thanks for joining the Community and happy March!
The issue you outlined echoes this discussion. Could you have a look and let me know if that's the case indeed?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I just got one too.
Hey @WEW, did you have the chance to go through the discussion I linked to in my previous reply?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Well I had looked there but it seemed inclonclusive.
If you've confirmed that the email is coming from an official Dropbox domain, then it could have been sent in error in which case you'd be safe to ignore it.
Otherwise, you can forward the whole email to abuse@dropbox.com
I hope this helps @WEW
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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