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Re: Enclosed: Your download is waiting and ATTN: We recommend completing your Dropbox setup ASAP

Enclosed: Your download is waiting and ATTN: We recommend completing your Dropbox setup ASAP

Kooskoos
Explorer | Level 4
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I have been getting these random emails from Dropbox over the last week. I have been using Dropbox for a very long time (10+ yrs) and as far as I know everything is set up correctly. Are these just system glitches?

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution

If you've confirmed that the email is coming from an official Dropbox domain, then it could have been sent in error in which case you'd be safe to ignore it. 

 

Otherwise, you can forward the whole email to abuse@dropbox.com 


I hope this helps @WEW 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

6 Replies 6

Walter
Dropbox Staff
Go to solution

Hi there @Kooskoos, thanks for joining the Community and happy March!

 

The issue you outlined echoes this discussion. Could you have a look and let me know if that's the case indeed?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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WEW
New member | Level 2
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I just got one too. 

Walter
Dropbox Staff
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Hey @WEW, did you have the chance to go through the discussion I linked to in my previous reply?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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WEW
New member | Level 2
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Well I had looked there but it seemed inclonclusive. 

Walter
Dropbox Staff
Go to solution

If you've confirmed that the email is coming from an official Dropbox domain, then it could have been sent in error in which case you'd be safe to ignore it. 

 

Otherwise, you can forward the whole email to abuse@dropbox.com 


I hope this helps @WEW 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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WEW
New member | Level 2
Go to solution

OK - its 

no-reply@em-s.dropbox.com

so seems to be legit.

Thanks

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