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Error 500 on signing in

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Error 500 on signing in

joseluisgx
New member | Level 2
‎09-06-2023 10:17 PM

I am trying to access dropbox for the first time on it. When I try to log in it gives me an error. "Sign in Failed. The operation couldn't be compelted. (dropbox.com error 500). Please Help

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Jay
Dropbox Staff
‎09-06-2023 11:15 PM

Hi @joseluisgx, thanks for bringing this to our attention.

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

Is this on the Dropbox site directly, the mobile app or the desktop app?

 

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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