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File accessed time changed

File accessed time changed

harryisthename
Helpful | Level 5

Sorry if this is a repeat.  I went back in and could not find the original using Search. Label is 'Security'

 

When I do a dir /s /a: /o:d /TA c:\*.* I am observing the file access date and time is all over the place in Dropbox subfolders that I do not access at all - certainly haven't looked at them for years and years. There are no other machines connected to my Dropbox, just one, my machine. Everything had already been "revoked".


That tells me either someone on my machine (virus) is accessing these files or someone at Dropbox is accessing them through the Dropbox service. Perhaps Dropbox does occasional sanity check true file comparisons and in between, it only looks at what Windows tells it changed combined with file size and date last modified on my machine vs. it's servers. If so, I'd like them to state that in documentation as it is disturbing to see the file accessed time changed all over the place and wonder who did this. No one else has physical access to my machine.


Here is an example of a folder I have not looked at for 4 years. I have changed the file names for privacy.


Directory of c:\Users\Admin\Dropbox\Final\2019\OLD
04/29/2022 05:42 PM 81,537 Chec..xlsx
03/20/2023 01:15 AM 555,250 2018 ...
04/11/2023 03:02 PM 3,077 payment1
04/22/2023 06:55 AM 11,933 payment1
05/18/2023 05:02 PM 553,498 YForm
05/21/2023 09:18 AM 74,490 Ledger.xlsx
06/03/2023 04:36 PM 2,979,840 SupportingInfo
06/04/2023 05:48 PM 3,052,094 2018YForm
06/05/2023 02:19 AM 41,695 TurboTaxReceipt86

18 Replies 18

Sam DBX
Community Manager

Hi Harry,

 

I've asked our team to resend the verification email, let me know if you got it. 

 

Thanks! 

 

 

harryisthename
Helpful | Level 5

Hi Samantha,

 

Thank you again!

 

I've gone through a couple of rounds of verifying my email and account but the problem is that because I have a free account, I see no way of communicating to suppport my private findings.  I see a link to a chat bot, a link to community (such as here), and general answers to general questions.

 

Please let me know if I am confused and if it is possible to temporarily give me a paid account or for me to upgrade my account and later revoke it so I can engage in a normal email and support ticket assigned to a person who can address my security concerns.

 

Thank you again!

 

Harry

Sam DBX
Community Manager

Hey Harry,

 

We've engaged with our support team (and we have your info/email). That should be ok!

 

You should hear from us soon.

 

Thanks again. 

harryisthename
Helpful | Level 5

Hi Samantha, can I trouble you to followup as I have not been contacted by anyone yet.  I think your last note to me was Wed 06/21/2023 one week ago saying they would reach out.

Blessings,

Harry

Sam DBX
Community Manager

Hi Harry,

 

Apologies for the late reply here. I can see that you're already in touch via email. 

 

Let me know if you need anything.

 

Thanks!

 

 

harryisthename
Helpful | Level 5

Yes, thanks.  I am in communication and submitted my report and thank you for connecting me to support!  I asked "D" to reply if he has been seeing my emails in support including the detailed Word attachment.  Hopefully he has.  Thanks, Harry

harryisthename
Helpful | Level 5

Hi Samantha,

Are you able to tell if "D" (name omitted to respect his privacy) received my Word attachment I emailed Thu July 6  11:34 PM?  I asked for an acknowledgement it was received and have not heard back.  Thank you,  Harry

Sam DBX
Community Manager

Hi Harry,

 

No problem, the communication is set as ''open'', but I will check if I can provide a timeline for you. 

 

Thank you!

 

 

harryisthename
Helpful | Level 5

Hi Samantha, take a look at "D"'s response and mine to his in the ticket.  I'm sure you will find it interesting.  In any case, I would appreciate keeping this blog open as unsolved.    Thanks,  Harry

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