Security and Permissions
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How frequently does one have to log into (or do anything else with) a free account to keep it alive/active and prevent it from being deleted due to lack of activity?
Hi @sremick, thanks for messaging the Community!
To keep a free account active, you need to login to the account at least once every 12 months.
After that period, the account would be deactivated by Dropbox due to inactivity.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @sremick, thanks for messaging the Community!
To keep a free account active, you need to login to the account at least once every 12 months.
After that period, the account would be deactivated by Dropbox due to inactivity.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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