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Re: Frequency to keep an account alive?

Frequency to keep an account alive?

sremick
New member | Level 2
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How frequently does one have to log into (or do anything else with) a free account to keep it alive/active and prevent it from being deleted due to lack of activity?

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Hi @sremick, thanks for messaging the Community!

 

To keep a free account active, you need to login to the account at least once every 12 months

 

After that period, the account would be deactivated by Dropbox due to inactivity.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

1 Reply 1

Jay
Dropbox Staff
Go to solution

Hi @sremick, thanks for messaging the Community!

 

To keep a free account active, you need to login to the account at least once every 12 months

 

After that period, the account would be deactivated by Dropbox due to inactivity.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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