Security and Permissions
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The administrator of our Business Drop Box account has left our organization. We no longer have an administrator and it does not appear that there is any way possible to address this. There is no phone number to call. The Support@DropBox returns a generic response. I tried sales which just points be back to the Support email address.
Does ANYONE have please have a way to get a new administrator changed on the account or do I just walk away and cancel all payments?
@1011Allstar ARGH!! Never ever ever put personal contact details on a PUBLIC forum - it is a sure fire way to be scammed.
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Hi @LoriCSB, welcome to our Community!
Do you maybe have access to the old admin's Dropbox account, or email address?
Let me know more!
Hey @LoriCSB, happy Friday!
If you have access to her email address, you can always request to reset her Dropbox password. That way, you'll receive an email helping you do that, and possibly gaining access there.
Have you tried that?
For more info on available support options, see this article.
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