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HELP!! Scammer merged my personal account with a fake business account

HELP!! Scammer merged my personal account with a fake business account

raygesund
Explorer | Level 3

HI PLEASE HELP!!

A scammer with a fake business account sent me an invitation to join their dropbox, and it merged my personal account with the scammer's! All of my files are exposed in the newly merged account, AND I have NO admin privileges! This means I cannot revert or even DELETE my files so they won't be compromised.

 

So far, Dropbox has been utterly unhelpful because they insist they can't reverse anything without the permission of the admin of the scam account. ARE YOU KIDDING ME? On the web, I saw many other users had suffered the same problem with no resolution. 

 

Someone, please help me or let me know so I can contact a higher-level person at Dropbox to resolve this! I can't believe how bad their service is and that they can't fix this HUGE vulnerability in their system.

 

Any help would be greatly appreciated. thank you!

 

 

keywords: merged, scam, reverse, personal account, business account, phished, scammer, merge,

1 Reply 1

Jay
Dropbox Staff

Hi @raygesund, thanks for bringing this to our attention.

 

Could you provide us with the ticket ID to locate it on our system?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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