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Hacked account - email address changed

Hacked account - email address changed

Originalwarby
Explorer | Level 3
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Please help!

 

Someone accessed my Dropbox account somehow and after they reset the password, they changed the email address so I can no longer reset the password. How do I access my files before they are all deleted???

 

Can anyone please help me?

10 Replies 10

Yban
Explorer | Level 4
Go to solution

To stop hacks of your Dropbox account, two-factor verification should be enabled.  That makes it as good as impossible to hack you account.  
Click on you Account profile > Settings > Security

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