Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
I inadvertently changed my personal subscription to a Business subscription following accepting a Team invite from an existing client. Asking how to roll back my subscription to the state prior to the Team invite trigger and to ensure that any of my permissions/files/access doesn't change in regards to any of my Dropbox activity preceding the subscription change.
@willuper wrote:
Right. I have full confidence in regards to the plan and account side and sorting that out just fine. My main concern is whether there is any ownership/permissions change that happens once accepting a teams invite (access to pre-existing files from my personal account). I have YEARS worth of files that, as of now, haven't changed, and don't want to risk the Admin having access to them as they are not related to the client (Admin) whatsoever.
Hi @willuper
If you become part of a Business Team then they 'own' your account and as such all of the files and data within it. They could, at any point, delete your account and you'd loose it all. While they cannot 'see' the data as such via the Dropbox website there is an option for them to log in as you and thus view all your data if they so wished.
Personally I'd set up a second account and use that as the one to join the team. You can link the two together so you can view two on your computer at one time if needed ![]()
-
-
-
- ![]()
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Hi @willuper, thanks for bringing this to our attention.
As you've joined a Dropbox Business team, only the team admin can remove you from the team.
You'll need to ask them to convert your account to a personal account away from the team.
If you need any further assistance, please let me know!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I've had a personal account for forever and have upgraded from Plus to Pro over the years. My only concern is that now that I inadvertently moved to a Business team will that have any effect on my Dropbox activity prior to my plan/role/permission change that occurred yesterday?
If this was a paid Dropbox Business team, then you would be converted back to a Basic plan once the admin does the change.
You should've received a pro-rated refund for the remainder of your subscription, which you can check on this page.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Right. I have full confidence in regards to the plan and account side and sorting that out just fine. My main concern is whether there is any ownership/permissions change that happens once accepting a teams invite (access to pre-existing files from my personal account). I have YEARS worth of files that, as of now, haven't changed, and don't want to risk the Admin having access to them as they are not related to the client (Admin) whatsoever.
@willuper wrote:
Right. I have full confidence in regards to the plan and account side and sorting that out just fine. My main concern is whether there is any ownership/permissions change that happens once accepting a teams invite (access to pre-existing files from my personal account). I have YEARS worth of files that, as of now, haven't changed, and don't want to risk the Admin having access to them as they are not related to the client (Admin) whatsoever.
Hi @willuper
If you become part of a Business Team then they 'own' your account and as such all of the files and data within it. They could, at any point, delete your account and you'd loose it all. While they cannot 'see' the data as such via the Dropbox website there is an option for them to log in as you and thus view all your data if they so wished.
Personally I'd set up a second account and use that as the one to join the team. You can link the two together so you can view two on your computer at one time if needed ![]()
-
-
-
- ![]()
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Understood. If I simply have them remove me from the team will that revert me back to my personal plan, along with all of my data existing before the team invite?
Provided they follow the exact steps to convert your account to a personal account, and not just delete your account entirely, then your data will remain intact on your account.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
By chance is there an existing article outlining the steps to do so? As the admin isn't too versed in these things and as to avoid an error resulting in me losing years of data and client account working files.
My earlier post here contained the necessary article on how to convert accounts.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!