cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn about updates that we've made to the Search experience on the Android and iOS apps?Well, you can learn from Luke on the Mobile App team right here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Reply and help

How to add user to access folder

How to add user to access folder

pizzaverdetx
New member | Level 2

Hello, new to Dropbox. Right now the only people who have access to my files are my accountants team. I created a new folder to share with my graphic designer and it tells me I don't have permission to add/change users. How could that be since the account should be under my email? Suggestions?

3 Replies 3

Re: How to add user to access folder

Walter
Dropboxer

Hey there @pizzaverdetx, sorry to hear you're having issues with this.

 

Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?

 

Also, have you ensured that you are the owner of the shared folder?

 

Keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: How to add user to access folder

pizzaverdetx
New member | Level 2

I figured out my issue. Guess I needed to look at it a second time. Thank you for your comments.

Re: How to add user to access folder

Hannah
Dropboxer

Happy to see you figured this out, @pizzaverdetx!

 

If you need anything else, just give us a shout.

 

Happy holidays!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropboxer
  • User avatar
    pizzaverdetx New member | Level 2
  • User avatar
    Walter Dropboxer
What do Dropbox user levels mean?
Need more support?