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I deleted my Dropbox account and all my Paper documents are still accessible

I deleted my Dropbox account and all my Paper documents are still accessible

ejeker1
New member | Level 2

Hi,

 

I recently deleted my Dropbox account (today) but I can still access all my Paper Documents.

When are they going to be definitely deleted?

 

Thanks,

4 Replies 4

Re: I deleted my Dropbox account and all my Paper documents are still accessible

Rich
Super User II

@ejeker1 wrote:

I recently deleted my Dropbox account (today) but I can still access all my Paper Documents.

When are they going to be definitely deleted?


It takes about 30 days.

 

Re: I deleted my Dropbox account and all my Paper documents are still accessible

Megan
Dropboxer

Hey @ejeker1, how are you today? 

 

How exactly are you accessing the Paper files? Can you walk me through your process? 

 

Keep me posted, and we'll take it from there.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: I deleted my Dropbox account and all my Paper documents are still accessible

ejeker11
New member | Level 2

Because on Paper security is basically non-existent. None of what is written in Paper is hidden. As soon as someone knows the URL of a document they can access it, by default. The only way to secure a document is to delete it or delete the link to it, manually.

 

So the way I access my "deleted" files is simply by searching my history and clicking on their links.

Re: I deleted my Dropbox account and all my Paper documents are still accessible

Walter
Dropboxer

Hey @ejeker1, thanks for the additional information.

 

Would it be OK if we reach out via email to have a further look into this matter?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Top contributors to this post

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    Walter Dropboxer
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    ejeker11 New member | Level 2
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    Megan Dropboxer
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    Rich Super User II
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