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I don't have access to my email to get the 6-digit code

I don't have access to my email to get the 6-digit code

Daisy79
New member | Level 2

Plz cant sigh in toy dropbox account and i have the email associated to it and the password burt dont have the password of the email the see the code

1 Reply 1

Rich
Super User II

@Daisy79 wrote:
Plz cant sigh in toy dropbox account and i have the email associated to it and the password burt dont have the password of the email the see the code

You can try contacting Support, but without access to the email account you may not be able to gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.

 


To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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    Rich Super User II
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