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Incorrectly entered user email for verification process

Incorrectly entered user email for verification process

vjmartin9
New member | Level 2

I'm working with a small start-up company.  I incorrectly entered my new user e-mail for the setup/verification process.  When I tried to change my e-mail, it says its already in use.  I am unable to change the incorrect e-mail.  How can I fix this?

1 Reply 1

Re: Incorrectly entered user email for verification process

Rich
Super User II

@vjmartin9 wrote:

When I tried to change my e-mail, it says its already in use.  I am unable to change the incorrect e-mail.  How can I fix this?


That means there's already an existing Dropbox account associated with that email address. You can simply sign in to that account, resetting the password if necessary.

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    Rich Super User II
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