Security and Permissions
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I've been using dropbox with Google's Sign In and now I've bought an iPhone and want to add Apple Sign in, in case I'll drop my google account completely.
嘿@apiplein,您的 Google 帐户和 Apple SignIn 是否有相同的电子邮件地址?
尝试使用最新版本登录时收到的具体错误消息是什么?
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Hey @apiplein, do you have the same email address linked with both your Google account, and your Apple SignIn?
What is the specific error message you get when trying to sign in using the latest?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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@apiplein,您好,您可以按照本文中的步骤停用 Dropbox 的“隐藏我的电子邮件”选项,然后再次尝试使用 Apple 登录,看看是否有帮助?
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Hi @apiplein, can you please use the steps in this article to deactivate the "Hide My Email" option for your Dropbox and then try to sign in with Apple again, to see if that helps?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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在这种情况下,我可以向您发送一封电子邮件,以便我们仔细研究这个@apiplein吗?
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In this case, can I send you an email in order for us to have a closer look into this @apiplein?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Make sure you can login with password. If not, perform a password reset, after that, you will be able to add Apple Sign-in.
可以 removed 我账户也是电子邮件地址
我刚刚给您发了一封电子邮件,@apiplein 见!
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I just sent you an email, I'll see you there @apiplein!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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