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Is it possible to add Apple SignIn to existing Dropbox account?

Is it possible to add Apple SignIn to existing Dropbox account?

mark_nefedov
Helpful | Level 6

I've been using dropbox with Google's Sign In and now I've bought an iPhone and want to add Apple Sign in, in case I'll drop my google account completely.

18 Replies 18

Megan
Dropbox Staff

嘿@apiplein,您的 Google 帐户和 Apple SignIn 是否有相同的电子邮件地址?

 

尝试使用最新版本登录时收到的具体错误消息是什么?

 

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Hey @apiplein, do you have the same email address linked with both your Google account, and your Apple SignIn?

 

What is the specific error message you get when trying to sign in using the latest? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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apiplein
Explorer | Level 3
是的 就是我这个账号
同一个 电子邮件 地址

登录失败
401 Unauthorized - This account is disabled

Megan
Dropbox Staff

@apiplein,您好,您可以按照本文中的步骤停用 Dropbox 的“隐藏我的电子邮件”选项,然后再次尝试使用 Apple 登录,看看是否有帮助?

 

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Hi @apiplein, can you please use the steps in this article to deactivate the "Hide My Email" option for your Dropbox and then try to sign in with Apple again, to see if that helps?

 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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apiplein
Explorer | Level 3
不行 已经一直没有隐藏电子邮件地址
还是不行 试过很多次
登录失败
401 Unauthorized - This account is disabled

Megan
Dropbox Staff

在这种情况下,我可以向您发送一封电子邮件,以便我们仔细研究这个@apiplein吗?

 

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In this case, can I send you an email in order for us to have a closer look into this @apiplein?


Megan
Community Moderator @ Dropbox
dropbox.com/support


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mark_nefedov
Helpful | Level 6

Make sure you can login with password. If not, perform a password reset, after that, you will be able to add Apple Sign-in.

apiplein
Explorer | Level 3

可以 removed 我账户也是电子邮件地址

apiplein
Explorer | Level 3
已经确保可以用电子邮件 密码登录 还是也不可以使用苹果登录 谷歌是没问题 可以登录

Megan
Dropbox Staff

我刚刚给您发了一封电子邮件,@apiplein 见!

 

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I just sent you an email, I'll see you there @apiplein


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Megan Dropbox Staff
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    apiplein Explorer | Level 3
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    mark_nefedov Helpful | Level 6
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