cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We're looking to hear about your experience when using Dropbox in a web browser. What parts of Dropbox feels very slow to you and takes a lot of time to get done? What are you trying to do in the Dropbox web browser when you experience slowness? Tell us right here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Reply and help

Is there really no way to recover a deleted account?

Is there really no way to recover a deleted account?

xolissette
New member | Level 2

Wanted to go down memory lane and remembered I had a Dropbox account with all my pictures. I tried logging into my Dropbox account but couldn’t so I looked through my email I never use anymore and saw it was deleted 5 years ago. I’m very sad and I think I know the answer, but is there really no absolute way to recover a deleted account??

1 Reply 1

Re: Is there really no way to recover a deleted account?

Hannah
Dropboxer

Hey @xolissette, thanks for reaching out to our Community.

 

I'm afraid that if your account was deleted due to inactivity, there's really not much we can do to recover it.

 

I'm really sorry I couldn't help more here. 

 

If you have any questions, please let me know.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropboxer
What do Dropbox user levels mean?
Need more support?