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Is this a real email from Dropbox?

Is this a real email from Dropbox?

blakorpheus
New member | Level 2
Go to solution

Hello,
I got mails from DROPBOX SIGN urging me to update my Billings informations..if not my account will be freezer. I am a basic user, so this appears clearly liké a Phishing Scam to me. Anybody else ?
Greetings

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @blakorpheus, thanks for bringing this to our attention.

 

Have you used Hellosign or Dropbox Sign before now?

 

Could you check if the domain name of the email sender matches one of our official domains?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Jay
Dropbox Staff
Go to solution

Hi @blakorpheus, thanks for bringing this to our attention.

 

Have you used Hellosign or Dropbox Sign before now?

 

Could you check if the domain name of the email sender matches one of our official domains?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

blakorpheus
New member | Level 2
Go to solution
Thanks. I forgot i had a
year membership with Hellosigh (Dropboxsign now). Problème solved. Thank you all.

Jay
Dropbox Staff
Go to solution

No worries, glad to have helped out. If you need any further assistance in the future, please let me know.

 

Enjoy your weekend!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Jay Dropbox Staff
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    blakorpheus New member | Level 2
What do Dropbox user levels mean?