Joined my team via invite but cannot see any folders

[JulieC122]

I was invited to join my Dropbox team, accepted, and I am in but it is totally empty (for me). I see the other members linked to the account. I used to belong to this team a few years ago, and have now rejoined. I also have a personal Dropbox. Seems everything is linked together - could the invite I accepted have re-routed me to my previous Dropbox with this team? How do I view the files in our shared Dropbox?

[Jay]

Hi @JulieC122, thanks for posting today!

When you joined this Dropbox team, did you join with the previous email you used last time, or did you use the email for your personal account?

Are you able to see any shared folders you can add to your account on this page?

Have you contacted your admin to ensure you've been added to the necessary folders?

Keep me updated with any progress!

[JulieC122]

Thanks for your reply! I am using the exact same email address as I had before with my company. I cannpt see anything, in fact I received and email from Dropbox saying my Dropbox was lonely :(.  Below is a screenshot of the only hope I see that I am in the right place.... I will ask my admin again today if there is anything other invites she needs to send me. What if she re-sent me the invite to join the team via Dropbox?

[Removed as per Community Guidelines]

[Jay]

Having the invite sent again wouldn't make a difference.

Did you check to see if there are any shared folders to add?

Let me know what the admin says, and if they have invited you to the necessary team folders.