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Login Help

Login Help

JasonSpei
New member | Level 2

I have an old email address inked to my account and I need a password reset - please help!

1 Reply 1

Re: Login Help

Rich
Super User II

@JasonSpei wrote:

I have an old email address inked to my account and I need a password reset - please help!


You'll need access to the email address in order to receive the password reset information. Without access to the email address, it won't be possible to gain access to the Dropbox account.

 

Your best option will be to contact the email provider and see if they can reactive the email address, even if it's just temporary so you can receive the reset information.

 

 

If you still have access to the email address, you can reset your Dropbox password here.

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    Rich Super User II
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