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Lost access to Dropbox account in the beginning of 2020 and the email address no longer exists

Lost access to Dropbox account in the beginning of 2020 and the email address no longer exists

FannyN
Explorer | Level 3

I have an old Dropbox account that I lost access to back in the beginning of 2020. I lost access to it because the email associated with it no longer exists.

12 Replies 12

Hannah
Dropbox Staff

Hey @FannyN, in that case, can we send you an email to the address associated with your Community profile here, to investigate further?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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FannyN
Explorer | Level 3

Yes, of course.

Jay
Dropbox Staff

Thanks, I've sent you an email, please could you reply to it as soon as possible.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Jay Dropbox Staff
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    FannyN Explorer | Level 3
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    Hannah Dropbox Staff
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