Lost files after deleting the desktop app from my Mac

[Patrycja Krok]

hi all, 

I had the dropbox app installed on my Mac. I wanted to delete the app, but it deleted all of my files from my Mac. I have no access to this data and this is really important. I need an instant help with it, I cannot call the support, I cannot find the way how to reach them, I'm so nervous, I need help ASAP! somebody, please?

Patrycja

[Walter]

Hey @Patrycja Krok, sorry to hear about this.

It sounds like you had enabled the Dropbox Backup feature upon installing the desktop app on your computer.

Did you disable it before uninstalling the desktop app from your device as outlined here?

Do you see any of your missing files in your deleted files page or the events page?

Let me know what you find and we'll take it from there, Patrycja. 

[Patrycja Krok]

hi, 

I was just that I disabled dropbox, but apparently, something went wrong. I deleted the account under the email address: [removed per the Community's Guidelines]

Now, I can't see anything. This is a nightmare, I'm begging for your help... 

Best, 

Patrycja

[Walter]

In that case, since you deleted your Dropbox account, we won't be able to help restore any of the files that you had stored there @Patrycja Krok 

You'd be better off looking for them locally on your computer, be it in their original locations or your computer's trash can/recycle bin.

I wish I had more to offer.