My business Dropbox is gone and I can't find it on any of my devices or access it

[toonice]

recently i lost access to my business account and it disapeared from all my devices even my pc. i had pictures and documents on there i would like to recover. my email i used is no longer active

[Hannah]

Hey @toonice, thanks for joining our Community.

What do you mean when you say that you lost access to your Business account?

Were you a member of a Dropbox Business team? And were you perhaps removed from this team?

If you were removed by an admin and had your files transferred to another team member, I'm afraid this would cause your account to get deleted.

Let me know if that's not the case.

[toonice]

i had 2 different dropbox accounts with 2 different emails and one was my business email. I dont remember deleting it but i guess in my eagerness to minimalize my computer i lost acess to it and wanted to check if i lost any pictures that i should have saved. now i dont know how to get it back as dropbox is telling me i didnt have an account associated with this email

[Megan]

Hi @toonice, even if you deleted the app, or exited the account accidentally, in any case the account wouldn't cease to exist because of that.

Is it possible that you were accessing the account with another email, and not the one you're trying to sign in with?