cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Need help with accessing my old account

Need help with accessing my old account

NigelBrizzle
New member | Level 2

I have an old account linked to an email address that I no longer have access to. Any ideas how I can get access and change to my current email address? 

1 Reply 1

Mark
Super User II

Simply log in with the email and password - that will work unless its trying to check you are you or you dont know password.

 

In that case unless you have a device which is already logged in there is no way to recover it 

https://help.dropbox.com/account-access/lost-email-access


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
What do Dropbox user levels mean?