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Not getting the code sent to my email to change the password to my Dropbox account.

Not getting the code sent to my email to change the password to my Dropbox account.

Mikey5
New member | Level 2

Very important

1 Reply 1

Megan
Dropbox Staff

Hey @Mikey5, sorry to hear you're having issues with this.

 

If I'm getting this right, it looks like you have some issues when trying to change the password of your Dropbox account. 

 

Could you try adding "no-reply@dropbox.com" to your email's contacts or address book and repeat these steps to reset your password?

 

Keep me posted! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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