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Not receiving the password reset email to login to my account

Not receiving the password reset email to login to my account

zeealifaruq
Explorer | Level 3

I use yahoo before and now i can't log in..
Even to reset password, i don't receive email..
How to fix my account?

1 Reply 1

Hannah
Dropbox Staff

Hey @zeealifaruq, sorry to hear about this.

 

Did you check your email's spam folder, to see if the email went there?

 

If not, try adding no-reply@dropbox.com to your email contacts and try to reset your password again.

 

Let me know how it goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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