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Not receiving the verification email for my Dropbox account.

Not receiving the verification email for my Dropbox account.

samtheman326
New member | Level 2

I just started a dropbox account and cannot receive the Email verification email. I have tried opening in another browser, double checking that my email was entered correctly, added the no reply dropbox email to my address book.....no luck with any of these.

14 Replies 14

Benhart78
Explorer | Level 4

Hi Megan,

 

That's great - I take it you have my email address.

 

Thanks.

Benhart78
Explorer | Level 4

Hi Megan,

 

Just checking you received my last message and have my email.

 

Thanks.

Megan
Dropbox Staff

Hi @Benhart78, no worries, I got you!

 

I just sent you an email, and I'll be happy to have a closer look into this. Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Benhart78
Explorer | Level 4

Hi Megan,

 

Can you confirm the account type please? Was it Hotmail, Google etc as I don't appear to have received any messages.

 

Thanks.

Nancy
Dropbox Staff

@Benhart78, Megan has sent you an email to the email address showing here

 

I can see you’ve replied to her though, so she’ll get back to you as soon as possible.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Nancy Dropbox Staff
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    Benhart78 Explorer | Level 4
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    Megan Dropbox Staff
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