Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Hi,
I just registered my Dropbox account and want to active 2FA but did not receive verification code via sms. I've tried several times but still. How I can do?
Thanks
Pham
I can't add a backup phone number because I can't log in to my account
In this case, we can open a ticket for you and look into your Dropbox account for any other possible options.
If you’re OK with that, please let us know and we’ll get things started.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
ok let's try
Perfect, @JUEFS.
I just opened a ticket for you. When possible, please reply back to it/let me know in case you can’t see it in your Dropbox email address.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I answered your letter
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!