Security and Permissions
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I have to send my Mac into shop for repairs. I'm worried about the folks there having access to some delicate info in my dropbox account.
I have on-line access to my account as well as an 'access box' (symbol) on screen. How can I shut her down for a few days while my machine is away?
Many thanks for the help.
Ix
Hey @ixtlan, thanks for using Dropbox and welcome to our Community!
In this case, you can uninstall the Dropbox desktop app and then delete your Dropbox folder from your computer to prevent others from getting access to your files in Dropbox.
As soon as the repairs are over and you get your device back, you can re-install the app and let it create your Dropbox folder anew.
I hope this helps!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey @ixtlan, thanks for using Dropbox and welcome to our Community!
In this case, you can uninstall the Dropbox desktop app and then delete your Dropbox folder from your computer to prevent others from getting access to your files in Dropbox.
As soon as the repairs are over and you get your device back, you can re-install the app and let it create your Dropbox folder anew.
I hope this helps!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Yes... useful. Many thanks!!
M
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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