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Received email asking if it was me, and I clicked no. What do I do?

Received email asking if it was me, and I clicked no. What do I do?

Edward71
New member | Level 2

I signed into my Dropbox account on a new Android device and received an email confirming it was me. I accidentally clicked "No", will this affect my Dropbox account and the files in it?

1 Reply 1

Re: Received email asking if it was me, and I clicked no. What do I do?

Megan
Dropbox Staff

Hi @Edward71, I'd be happy to help! 

 

That normally shouldn't affect your account, and files. Have you by any chance tried signing in on the Android device you clicked no to?

 

If you're able to sign in without any issues, then you should be all set. 

 

Let me know more! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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