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Recover documents from old email address

Recover documents from old email address

HappilyRetired
New member | Level 2

Since I retired, I can no longer use the email address used for my drop box account.  How do I get my documents from that account since I can no longer sign in with that email address?

1 Reply 1

Mark
Super User II

Hi @HappilyRetired 

You can still sign in with it as long as you know the password AND it isnt asking for a 6 digit code etc. 

 

If it is asking for that or you do not know the password then the ONLY way of regaining access is via having the email reactivated


 


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    Mark Super User II
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