cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Share your feedback on the Document Scanning Experience in the Dropbox App right here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Recover old account from another email address

Recover old account from another email address

Lindz78
Explorer | Level 3

I am trying to find out if I can recover an old email address that is/was connected to Dropbox from around 2011! Can anyone help with some advice please :folded_hands: p.s (newcomer)

1 Accepted Solution

Accepted Solutions

Mark
Super User II

Hi @Lindz78  

How long ago did you last log in? If it was over 12 months ago I'm afraid the account will have been removed for inactivity now


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Mark
Super User II

Hi @Lindz78  

How long ago did you last log in? If it was over 12 months ago I'm afraid the account will have been removed for inactivity now


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?