cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We're looking to hear about your experience when using Dropbox in a web browser. What parts of Dropbox feels very slow to you and takes a lot of time to get done? What are you trying to do in the Dropbox web browser when you experience slowness? Tell us right here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Reply and help

Removed user/group from shared file/folder

Removed user/group from shared file/folder

tocodigital
New member | Level 2

Hi,

A few days ago we figured out that our main dropbox folder got removed from dropbox.

We checked that activity and found out the following activites that we didn't recognized:

 

1. Removed user/group from shared file/folder

2. Unshared file/folder by clearing membership

 

How can we restore the access to the missing information?

What do you think that just happened regarding to the above activies?

1 Reply 1

Re: Removed user/group from shared file/folder

Hannah
Dropboxer
Hey @tocodigital, thanks for posting today!

I would suggest you also check your events page, to see if you can find out any info to clarify these activities.

If a folder has been deleted, you should be able to restore it from there as well.

You can also use Dropbox rewind, to roll the account back to before any unwanted events happened.

Let me know if you have any questions.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropboxer
What do Dropbox user levels mean?
Need more support?