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Re: Restoring data from a left account

Restoring data from a deleted account

Joy Lee
New member | Level 2
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When a colleague left the company, the account with all of the company's data was deleted.
Is there a way to recover this account?

It's really urgent and important, so please help me.

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@Joy Lee wrote:

When a colleague left the company, the account with all of the company's data was deleted. Is there a way to recover this account?


Was the account a member of a Business team, and if so, was the account deleted within the last seven days? If so, the team admin can restore the account. If it was a personal account that was deleted, then it's not possible to recover the account or the files that were in it.

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1 Reply 1

Rich
Super User II
Go to solution

@Joy Lee wrote:

When a colleague left the company, the account with all of the company's data was deleted. Is there a way to recover this account?


Was the account a member of a Business team, and if so, was the account deleted within the last seven days? If so, the team admin can restore the account. If it was a personal account that was deleted, then it's not possible to recover the account or the files that were in it.

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