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Signing Into Account With Email Acct but Not Second Multi-Factor

Signing Into Account With Email Acct but Not Second Multi-Factor

travishedgecoke
New member | Level 2

Anyone have advice on how to sign into an account if I have the email associated with it, but not the other devices/accounts which the multi-factor requires? Being told my account is closing down, but cannot get into it to settle the issues, because I no longer have the connected phone number. And, natch, you have to be signed in to get access to DropBox help or to upgrade/adjust anything.

 

Thank you!

1 Reply 1

Mark
Super User II

The only way to do so is to use the emergency passphrases you were given when setting up the account (if its a 2factor issue). Without those, even with speaking to Dropbox, it isnt possible to circumvent the requirement for it


 


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    Mark Super User II
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