Someone deleted my Dropbox account with 20 years of work -

[sevagsagherian]

I woke up this morning to find out that somehow someone deleted my Dropbox account with 20 years of video and photography work. Im trying to reach anyone at Dropbox customer service and Im not successful in reaching anyone. Can someone forward me the best number for customer service for Dropbox?

[Rich]

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@sevagsagherian wrote:

Can someone forward me the best number for customer service for Dropbox?

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There is no phone number. Only Business accounts have access to phone support and it's handled via a callback initiated in the Admin console.

You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

• https://www.dropbox.com/support

[sevagsagherian]

I really need help here and I cant believe there is no LIVE customer support available or an easier way of getting assistance by Dropbox. Please someone let me know how I can reach someone at Dropbox

[Mark]

Hi @sevagsagherian 

The way to contact them is via the methods already given by @Rich. You need to contact them urgently as usually when an account is deleted its permanent and immediate. You may find its unrecoverable unless its part of a Business Team.

Note as its an account issue there is no way to assist via a public web forum - you have to contact Support