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Someone illegally hacked and erased my Dropbox and Google account. Help!

Someone illegally hacked and erased my Dropbox and Google account. Help!

Eddie
Explorer | Level 3

I need help recovering my Dropbox somebody raised my Google account that I had for 17 years I need help recovering that Google account too thank you

1 Reply 1

Megan
Dropbox Staff

Hi @Eddie, I am sorry to hear about this!

 

I recon you tried accessing your Dropbox account, and did you come across any errors?

 

Did you also receive an email stating your Dropbox email or password has been changed? It's important to note, that it will be wiser to reach out to Google, in regards to your Google account, so they can guide you and give you the appropriate next steps. 

 

Feel free to have a look into this Help Center article too.

 

Let me know more!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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