Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
I received this email today and don’t know what to make of it. I definitely didn’t buy what is in the invoice. The email this came from is non-reply@dropbox.com. It has the drop box logo and at the bottom of the page it says Dropbox invoice but everything in the email says PayPal. I took screenshots I wish I could upload on here to show.
To: PayPal User
billing.receipt@PayPal.com
From: no-reply@PayPal.com
Issued March 24, 2023
Confirmation of Dogecoin (DOGE) purchase:
$634.83 via PayPal. Funds will reflect in account
Title within 24 hours. For refund or cancellation,
contact support at: +1_(888) 510-8004
I received this email that is from no-reply@dropbox.com but the sender name says Paypal corp and if you hit reply it is addressed to a gmail that has nothing to do with Dropbox. This was what the email showed—also, not my Gmail address. The bottom of the email says Paypal corp sent you an email using dropbox invoice. I'm assuming this is a scam email, just want to know if anyone else got anything like this.
@livvvv4 wrote:
I received this email that is from no-reply@dropbox.com but the sender name says Paypal corp and if you hit reply it is addressed to a gmail that has nothing to do with Dropbox.
That's a pretty clear indicator that it's a scam. This one seems to be making the rounds as several others have reported it as well. I've merged your post in with theirs. Take a look at the previous replies above.
Hi @livvvv4, thanks for bringing this to our attention.
Please could you forward this email to abuse@dropbox.com for them to investigate this matter in more detail.
They'll be able to look into this further.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
@Kennymb5384 wrote:
How is it "obvious"?
Dropbox doesn't sell Dogecoin, for starters, so why would they be trying to charge you for that?
Hi @dmccandless @Megy86 and @Kennymb5384
Thanks for reporting this. If you could forward these emails to abuse@dropbox.com we will be able to look into this matter in further detail.
Regards,
Ben
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!