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Re: Suspicious email from Dropbox

Suspicious email from Dropbox

eldendo
New member | Level 2
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i received a mail with text please reconsider and a push button. Did I do something wrong or is this a fishing mail?

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
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Thanks for that, @eldendo!

 

It does look like a legit email, coming from an official Dropbox domain.

 

It should be a link to our plans page, but you can just ignore it, if you do not wish to continue with a subscription.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Hannah
Dropbox Staff
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Hey @eldendo, thanks for bringing this to our attention.

 

What is the email address of the sender of this email?

 

Can you also send us a screenshot of the email, while making sure you hide your own personal info?

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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eldendo
New member | Level 2
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this is the senders address, it looks normal... <no-reply@dropbox.com>
screenshot:
Screenshot at 2023-06-23 12-10-15.png

Hannah
Dropbox Staff
Go to solution

Thanks for that, @eldendo!

 

It does look like a legit email, coming from an official Dropbox domain.

 

It should be a link to our plans page, but you can just ignore it, if you do not wish to continue with a subscription.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

eldendo
New member | Level 2
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OK, thx !

Hannah
Dropbox Staff
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You're most welcome, @eldendo!

 

If you need anything else, please let us know.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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