cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Team Member is flooded with all the team files. How do I remove them?

Team Member is flooded with all the team files. How do I remove them?

Accent27
Explorer | Level 4
Go to solution

Trying out Dropbox trial and created a group.  Invited a member and they accepted but now say that all their files are in my Dropbox Account because I am the Admin.  How do I Ungroup them so they gain control of their files again -- and why would Dropbox allow me to grab all their files?? 

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

@Accent27 wrote:

How do I Ungroup them so they gain control of their files again -- and why would Dropbox allow me to grab all their files?? 


Because thats what you told it to do - note as well that it told them it would do this as well. You are using a Business Plan so its moved them in to your plan. Most businesses want to control what people do with its data hence its centrally managed. 

 

Follow https://help.dropbox.com/account-access/delete-member and REMOVE them rather than delete


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

2 Replies 2

Mark
Super User II
Go to solution

@Accent27 wrote:

How do I Ungroup them so they gain control of their files again -- and why would Dropbox allow me to grab all their files?? 


Because thats what you told it to do - note as well that it told them it would do this as well. You are using a Business Plan so its moved them in to your plan. Most businesses want to control what people do with its data hence its centrally managed. 

 

Follow https://help.dropbox.com/account-access/delete-member and REMOVE them rather than delete


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Accent27
Explorer | Level 4
Go to solution

Thank you super user...Wow..amazing that with one little click they gave me all their data like that.  OK, I think we have fixed the situation and I thank you for the help.  

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Accent27 Explorer | Level 4
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?