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Re: To link your computer I enter a security code received on my phone - the button just spins

To link your computer I enter a security code received on my phone - the button just spins

nasroht
New member | Level 2
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Decided to install the dropbox application on my M2 MacBook. Company account was added, 2FA and SMS it worked. 

 

However when I try to add my personal account, I choose google as login, then I receive an sms and enter the code. The window just sits there when I send the code. I can log on to dropbox website, so it should be working with regards to the code and google SSO. 

1 Accepted Solution

Accepted Solutions

nasroht
New member | Level 2
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As a workaround I removed 2FA on the website, changed my email from google to my personal apple address. Logged in using AppleID and enabled 2FA again (and made a note of the new backup codes, always wise).

View solution in original post

3 Replies 3

nasroht
New member | Level 2
Go to solution

As a workaround I removed 2FA on the website, changed my email from google to my personal apple address. Logged in using AppleID and enabled 2FA again (and made a note of the new backup codes, always wise).

JackM9
New member | Level 2
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I have never received a security code on my phone!

Walter
Dropbox Staff
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Hey @JackM9, could you elaborate a tad on the issue you're facing so that we can assist further? 

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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