Re: Unable to join business team
Yesterday I set up a DropBox account for my division in the company I work for. Today my boss invited me to join the team, but I cannot login using the username I created yesterday. Someone help please?
Accepted Solutions
As the error says that account exists. So, go back a stage and choose the 'link an account' rather than using the create new account option 🙂
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As the error says that account exists. So, go back a stage and choose the 'link an account' rather than using the create new account option 🙂
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Hey @Ed H, how are you today?
Did you come up with the same problem as the OP of this thread?
Have you been invited to join a team, or did you invite someone to yours? Let me know more, so I can help and guide you accordingly.
Thanks a bunch!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Ed H, happy Thursday.
Did the admin try to remove your invite from the team, then add you back? This is what I'd do on my end.
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know. Need help with something else? Ask me a question! Find Tips & Tricks Discover more ways to use Dropbox here! What do you think about the Community? Fill out our survey here!