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Unable to remove old web browser session

Unable to remove old web browser session

myriaxis
Explorer | Level 3

In the Security tab, under Personal Account, it is possible to remove old Web Browser sessions.

In my case, when I click the trash can, the selected Web Browser session is not deleted.

After the click, I receive a success message, but the session is still listed.

I have 3 of these old sessions that I would like to remove.

How can I do that?

Thanks

5 Replies 5

Re: Unable to remove old web browser session

Elixir
Super User

@myriaxis what happens if you click delete icon and refresh/reload the settings page? Does it clear item you just deleted?

Re: Unable to remove old web browser session

myriaxis
Explorer | Level 3

Thanks for the reply.

I clicked and refreshed many times and the web sessions remain listed.

Re: Unable to remove old web browser session

Walter
Dropboxer

Hey @myriaxis, sorry to hear you're having issues with this.

If this persists after clearing your browser's cache and/or on another browser, may I reach out via email to investigate further? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Unable to remove old web browser session

myriaxis
Explorer | Level 3

Hi Walter,

 

Sorry for the delay. I tried another computer, one that is not connected to dropbox, and I managed to erase the old web sessions.

Thanks for your help.

Re: Unable to remove old web browser session

Walter
Dropboxer
Glad to hear you managed to resolve this in the end @myriaxis

Have a lovely weekend and see you around the Community!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Top contributors to this post

  • User avatar
    Walter Dropboxer
  • User avatar
    myriaxis Explorer | Level 3
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    Elixir Super User
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